Data protection

The TEXINFINE Laboratory attaches particular importance to the privacy and protection of the personal data of its customers and prospects.

TEXINFINE undertakes to comply with the provisions of Law No. 78-17 of 6 January 1978, known as the "Data Protection Act", as well as European Regulation 2016/679 relating to the protection of individuals with regard to the processing of personal data and the free circulation of such data.

TEXINFINE is, within the meaning of EU Regulation 2016/679, responsible for processing personal data under the conditions described below.

- The processing of personal data is carried out in order to ensure the management of orders (delivery, payment, after-sales service, etc.) and more generally for the proper performance of the sales contract governed by these General Conditions.

- TEXINFINE collects, within the limits of what is strictly necessary for the execution of said contract, the following personal data: NAME, FIRST NAME, POST ADDRESS, E-MAIL ADDRESS, PHONE, PASSWORD, ORDER HISTORY AND TRANSACTION REFERENCE, BANK CARD NUMBER (through the service provider, trusted third party, responsible for payment transactions), NAME OF THE PRESCRIBER if communicated to us.

This information is essential for the performance of the Contract. Failing this, the Customer's order shall not be processed.

The processing of this data may also be carried out for the purpose of sending the Customer commercial offers from TEXINFINE Laboratory or its commercial partners, provided that the Customer consents thereto.

- When consulting the Site, information relating to the Customer's browsing on the Site may be recorded in "cookie" files installed on the Customer's computer or mobile terminal, subject to the choices that the Customer may have expressed concerning cookies and which the Customer may modify at any time. Cookies are small text files that are installed on the Customer's hard disk through his Internet browser, in order to enable the system to recognize the Customer's browser. No personal data is collected by TEXINFINE in the context of this activity, only statistical data is collected and analyzed for the purposes of optimizing the Website. Some cookies are installed until the Customer's browser is closed, others are kept for a longer period of time. Cookies are kept for a maximum period of 12 months. The Help section of the toolbar of most browsers indicates how to refuse new cookies or obtain a message informing you that you have received them, or how to deactivate all cookies. Any settings made by the Customer on the use of cookies may modify his Internet browsing and his access conditions to certain Services requiring the use of cookies.

To date, TEXINFINE does not collect or process personal information known as "behavioural" information from the Customer, as defined by French Order no. 2011-1012 of 24 August 2011 relating to electronic communications. Any setting of behavioural cookies on the Site by TEXINFINE will be subject to the express prior authorization of the Customer on the Site.

- The data collected will be kept for a period of 1 year from the last activity on the account or definitive closure, with the exception of credit card details which will only be kept for the duration of the payment transaction, unless the Customer has consented to the retention of this banking data.

This data may then be archived for an additional period of 4 years in order to preserve the rights of each of the Parties to these General Terms and Conditions.

- Your data will be sent only to the following recipients
- The TEXINFINE laboratory;
- Its IT service provider in charge of personal data processing operations;
- Its service providers in charge of the execution of orders, namely: order preparation operators, delivery personnel, commercial partners when the products ordered are shipped directly by them;

The personal data processed is not transferred outside the European Union and is stored within the Union.

- In accordance with the regulation on the protection of personal data (EU Regulation 2016/679 known as "RGPD"), people have, on the personal data concerning them :
- A right of access to the data collected;
- A right to rectify inaccurate personal data;
- A right to limit the processing under the conditions laid down in Section 3 of Chapter III of the EPR;
- A right to erasure under the conditions provided for in Section 3 of Chapter III of the GDMP;
- A right to portability;
- A right to object to the processing under the conditions laid down in Section 4 of Chapter III of the RGPD.

- A right not to be subject to automatic processing under the conditions laid down in Section 4 of Chapter III of the RGPD ;
- A right to lodge a complaint with the national supervisory authority, the CNIL.

Any person may exercise his or her rights by contacting TEXINFINE, if necessary, at the following address: TEXINFINE Laboratory - 60, rue Duguesclin 69006 Lyon - France or at the following email address: dpo@icp-texinfine.fr

Use of the Site

a. Use of Site Content:
TEXINFINE Laboratory endeavours to update the content of the Site and to provide Users with accurate information. Nevertheless, the User is aware that data and information transmissions on the Internet are only relatively reliable from a technical point of view, as they circulate on networks of a very heterogeneous nature. Consequently, TEXINFINE Laboratory cannot guarantee the accuracy of the data appearing on the Site.

b. Access to the Site:
The TEXINFINE Laboratory endeavours to keep the Site accessible, without being under any obligation to do so. It is specified that access to the Site may be interrupted for the purposes of maintenance, updating and for any other reason, particularly of a technical nature. The TEXINFINE laboratory is in no way responsible for these interruptions and the consequences which may result for the User.

c. Hypertext links set up on the Site:
Hypertext links set up on the Site may take the User to the websites of various partners. It is specified that the TEXINFINE laboratory has not checked all the Sites that may be linked to its Site, their content and the information contained therein, and consequently declines all responsibility for the content of these Sites and the use made of them by the User. The use of these Sites by the User is the sole responsibility of the User.

Modification of the notice

The TEXINFINE laboratory retains the right to modify the present instructions for use of the Site at any time, in particular in order to comply with any new regulations or legislation or to improve the User's consultation of the Site. Any modification to the use of the Site will be included in the present notice.

This Site was developed by AROBASES for TEXINFINE SA.

Data protection

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